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Broadband ADSL

1. About the Policy

As part of our aim to provide a quality service at a reasonable price to all our users, we have implemented this Policy to ensure that each subscriber's use of the Service:
  • meets legal requirements;
  • does not unreasonably interfere with other subscribers;
  • and does not unreasonably impact on our ability to provide the Service.
In this document, the following words have these meanings:

You means a subscriber to the Service, or any person who accesses the Service using the subscriber's access details;

Policy means this document, as may be amended by Soft-Tech Internet from time to time on 30 days notice (except that Soft-Tech Internet must give 30 days notice of any change that will introduce any download data limits or other usage restrictions of a similar nature);

Service means a residential ADSL broadband service provided by Soft-Tech Internet, together with associated services and software such as email facilities, web space and customer support.

2. When this Policy comes into effect

This Policy applies immediately if you are a new subscriber to the Service. For current Users, this Policy applies 30 days after this Policy is posted on Soft-Tech Internet's website. If any changes are made to this policy by Soft-Tech Internet, these changes come into effect 30 days after the revised policy is posted on Soft-Tech Internet's website.

3. Security

3.1 Passwords
You must keep confidential the password you use to subscribe to the Service. You remain responsible for any use of the Service made using your password.

3.2 Unauthorised access
You must not attempt to obtain unauthorised access to any computer system, including unauthorised access to Soft-Tech Internet's system (for example, by attempting to use the account of another user).

3.3 Attacks on third party systems
You must not participate in any attempt to cause any computer system (including Soft-Tech Internet's system) to malfunction, whether by way of viruses, worms, trojan horses, denial of service attacks or otherwise.

4. Illegal and infringing use

You must not use the Service to breach any applicable criminal laws or to infringe on the rights of a third party. This includes, without limitation:
  • fraudulent, deceptive or illegal activity;
  • infringement of copyright, trademarks or other intellectual property rights;
  • infringement of laws relating to censorship and classification of material;
  • using the Service to create, forward or distribute defamatory statements.
5. Electronic Mail

You must not use the Service to distribute electronic communications (including electronic mail, chat messages and newsgroup postings):
  • to a person or group who has indicated that they do not wish to receive the communication from you;
  • if the communication is unsolicited bulk mail or "spam" (whether or not it is commercial in nature);
  • in a way that forges or disguises the origin of the communication;
  • in a way which is intended, or likely to, adversely affect the functionality of any computer system (including Soft-Tech Internet's systems).
6. What happens if you breach this Policy

If Soft-Tech Internet believes on reasonable grounds that you have breached this Policy, Soft-Tech Internet may (but is not obliged to) take one or more of the following steps:
  • suspend your access to the Service indefinitely or for a specific period;
  • terminate your access to the Service and refuse to provide the Service to you or your associates in the future;
  • inform appropriate government and regulatory authorities of suspected illegal or infringing conduct; and
  • delete or edit any of your data (including webpage content) stored on Soft-Tech Internet's computer systems.
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